The Home Depot Extends Relationship with Google Cloud to Drive Innovation in Interconnected Retail
Friday, April 12th, 2024
Today, Google Cloud and The Home Depot announced an extension of their multi-year relationship that will help the world's largest home improvement retailer accelerate its technology strategy and help customers complete their home improvement projects more efficiently and affordably. The two companies have collaborated closely since 2015 to innovate retail technology, all to improve The Home Depot's associate and customer experience no matter where shoppers are, whether that's in-store, online, or most often, a blend of those interactions.
"As one of the first major retailers to migrate our website to the cloud, Google has been a critical partner as we have built an interconnected shopping experience for our customers," said Fahim Siddiqui, EVP and CIO of The Home Depot. "Our technology team looks forward to continuing to work closely with Google to remove friction for our customers when they shop with us and to stay on the cutting edge of retail technology."
The extended partnership with Google Cloud announced today involves The Home Depot accessing Google Cloud's AI capabilities to enhance the customer experience and optimize operations. This includes leveraging technologies like machine learning, computer vision, and generative AI to enhance the retailer's inventory management operations and improve its overall supply chain efficiency. In addition, the business will tap into future ecommerce enhancements to enable greater digital scalability. By harnessing Google Cloud's AI innovation platform, Vertex AI, advanced model training capabilities, and advanced data analytics, The Home Depot aims to gain deeper insights into customer preferences and needs.
"The Home Depot consistently puts customers at the center of its technology transformation, and it is also redefining what it means to equip employees with powerful tools that get the job done," said Matt Renner, President of Google Cloud. "Google Cloud is proud to support The Home Depot's strategic technology initiatives, with projects on the horizon that will help it continue to lead the industry in AI-powered cloud innovation."